Pairing Issues
Receiver does not work at all
Overview Charge the receiver fully and test with a known working cable. Test on another supported device. Details / steps If there is no LED response even after charging, the unit may require replacement. Contact support. Checklist Use the VOOK app ...
Receiver (RX) and Transmitter (TX) are not pairing
Overview Turn OFF both units completely. Turn ON the receiver first — wait until its LED is stable. Details / steps Then turn ON the transmitter — it should auto-pair. Keep both units within 30 cm during pairing. If issue persists, reset both ...
Mic does not enter pairing mode
Overview Power OFF the mic completely, wait 5 seconds, then turn it ON again. Details / steps If it still does not enter pairing mode, hold the power button for 5–8 seconds until the LED blinks rapidly. Checklist Use the VOOK app for mic controls ...