Receiver does not work at all

Receiver does not work at all

Overview

Charge the receiver fully and test with a known working cable.

Test on another supported device.

Details / steps

If there is no LED response even after charging, the unit may require replacement. Contact support.



Checklist
  1. Use the VOOK app for mic controls such as volume, mute, and noise reduction.
  2. Use Enhancer for audio cleanup when internet is available.
  3. Some features depend on your VOOK mic model and receiver type.

Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.

Need more help?

If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.

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