Receiver (RX) and Transmitter (TX) are not pairing

Receiver (RX) and Transmitter (TX) are not pairing

Overview

Turn OFF both units completely.

Turn ON the receiver first — wait until its LED is stable.

Details / steps

Then turn ON the transmitter — it should auto-pair.

Keep both units within 30 cm during pairing. If issue persists, reset both devices.



Checklist
  1. Use the VOOK app for mic controls such as volume, mute, and noise reduction.
  2. Use Enhancer for audio cleanup when internet is available.
  3. Some features depend on your VOOK mic model and receiver type.

Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.

Need more help?

If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
    • Related Articles

    • Mic keeps disconnecting

      Overview Check that the transmitter battery is not low — charge it fully. Reduce the distance between TX and RX (stay within recommended range). Details / steps Avoid areas with heavy wireless interference (crowded WiFi zones, near routers). ...
    • Mic does not enter pairing mode

      Overview Power OFF the mic completely, wait 5 seconds, then turn it ON again. Details / steps If it still does not enter pairing mode, hold the power button for 5–8 seconds until the LED blinks rapidly. Checklist Use the VOOK app for mic controls ...
    • Very short operating range

      Overview Test in an open area without walls or obstacles. Interference from other wireless devices (WiFi, Bluetooth) can significantly reduce range. Details / steps Keep the receiver's antenna unobstructed and pointed toward the transmitter. ...
    • Audio cuts in and out

      Overview Maintain a clear, unobstructed line-of-sight between the transmitter and receiver. Avoid placing the receiver in a bag, pocket, or behind large objects. Details / steps Check battery levels on both TX and RX Checklist Keep clear line of ...
    • Mic is connected but no voice is captured at all. What should I check?

      Overview Check the following step by step: Details / steps Mic is not muted in the VOOK app. Recording app has microphone permission granted in phone settings. External mic is selected as audio input inside the recording app. TX is powered ON, fully ...