Very short operating range
Overview
Test in an open area without walls or
obstacles.
Interference from other wireless devices
(WiFi, Bluetooth) can significantly reduce range.
Details
/ steps
Keep the receiver's antenna unobstructed
and pointed toward the transmitter.
Checklist
- Keep clear line of sight between transmitter and receiver.
Avoid walls, bags, pockets, and large objects between TX and RX.
Charge both units fully before long recordings.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.
Need more help?
If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
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