Too much background noise
Overview
Enable ENC noise reduction in the app.
Record in a quieter environment where
possible.
Details
/ steps
Use the AI Enhance feature
for post-processing to clean up the recorded audio further.
Checklist
- Use the VOOK app for mic controls such as volume, mute, and noise reduction.
- Use Enhancer for audio cleanup when internet is available.
- Some features depend on your VOOK mic model and receiver type.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.
Need more help?
If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
Related Articles
Wind noise during recording
Overview Attach the wind foam cover to the microphone — this is the most effective solution. Clip the mic inside your collar so the body blocks direct wind. Details / steps Also enable noise reduction in the app to reduce remaining wind noise. ...
Noise cancellation (ENC) is not working
Overview Toggle ENC OFF, wait 3 seconds, then toggle it back ON. Restart the mic and reconnect to the app. Details / steps Ensure the mic is not muted and the transmitter is fully charged — low battery can affect ENC performance. Checklist Use the ...
Audio delay issue?
Overview A minor delay (latency) is normal in all wireless microphone systems. To reduce it: close background apps, disable live monitoring in the app if not needed, and keep the receiver close to the recording device. Checklist Use the VOOK app for ...
Audio/video not synchronized
Overview Restart both the mic and recording device. Reduce wireless interference in the environment. Details / steps If using a camera, check if it has a built-in audio sync or delay compensation setting. Checklist Use the VOOK app for mic controls ...
There is continuous noise distortion in recording even with correct settings
Overview Try the following steps in order: Details / steps Reduce volume from the app to avoid input clipping. Enable ENC noise reduction. Keep mic 6–8 inches from the speaker. Move away from WiFi routers, fans, or AC units. Check for fabric rubbing ...