There is continuous noise distortion in recording even with correct settings
Overview
Try the following steps in order:
Details
/ steps
- Reduce volume from the app to
avoid input clipping.
- Enable ENC noise reduction.
- Keep mic 6–8 inches from the
speaker.
- Move away from WiFi routers,
fans, or AC units.
- Check for fabric rubbing
against the mic.
If distortion continues after all steps,
contact support with a sample recording.
Checklist
- Use the VOOK app for mic controls such as volume, mute, and noise reduction.
- Use Enhancer for audio cleanup when internet is available.
- Some features depend on your VOOK mic model and receiver type.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.
Need more help?
If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
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