My mic is not connecting. What should I do?

My mic is not connecting. What should I do?

Overview
  1. Check that OTG is enabled on your Android phone.

Details / steps
  1. Restart the mic (power OFF, wait 5 seconds, power ON).
  2. Restart your phone and reopen the app.
  3. Ensure your device model is compatible with your VOOK mic.



Checklist
  1. Use the VOOK app for mic controls such as volume, mute, and noise reduction.
  2. Use Enhancer for audio cleanup when internet is available.
  3. Some features depend on your VOOK mic model and receiver type.

Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.

Need more help?

If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.

    • Related Articles

    • Phone does not detect the mic

      Overview Restart the phone and reconnect the receiver. Details / steps If the issue continues, try a different USB port or cable, and ensure OTG is enabled in your phone settings. Checklist Use the VOOK app for mic controls such as volume, mute, and ...

    • The default camera app on Android is not recording audio from the VOOK mic. What should I do?

      Overview The default Android camera app does not support external microphones. Please use a third-party app such as 'Open Camera' (free on Play Store) instead: Details / steps Download and open the Open Camera app. Go to Settings inside the app (not ...

    • Mic connected but not recording at all

      Overview Test with a different recording app to isolate whether it is an app issue or mic issue. Details / steps Check microphone permission for the recording app in phone settings. If no app detects audio, restart the mic and reconnect. Checklist ...

    • Mic keeps disconnecting

      Overview Check that the transmitter battery is not low — charge it fully. Reduce the distance between TX and RX (stay within recommended range). Details / steps Avoid areas with heavy wireless interference (crowded WiFi zones, near routers). ...

    • Mic is connected but no voice is captured at all. What should I check?

      Overview Check the following step by step: Details / steps Mic is not muted in the VOOK app. Recording app has microphone permission granted in phone settings. External mic is selected as audio input inside the recording app. TX is powered ON, fully ...