One mic louder than the other
Overview
Set equal volume levels for both
microphones in the VOOK app.
Details
/ steps
Also check that both transmitters are
placed at equal distance from the speakers and are equally charged.
Checklist
- Use the VOOK app for mic controls such as volume, mute, and noise reduction.
- Use Enhancer for audio cleanup when internet is available.
- Some features depend on your VOOK mic model and receiver type.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.
Need more help?
If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
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