No sound in live streaming
Overview
In your streaming app (YouTube, Instagram,
etc.), go to audio/mic settings and select the external microphone (VOOK
receiver) as the input source.
Details
/ steps
Also ensure microphone permission is
granted to the streaming app.
Checklist
- Check that the mic is not muted in the VOOK app.
- Confirm the recording app is using the external mic input.
- Test with another app or device to identify whether the issue is app-specific.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.
Need more help?
If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
Related Articles
Audio cuts in and out
Overview Maintain a clear, unobstructed line-of-sight between the transmitter and receiver. Avoid placing the receiver in a bag, pocket, or behind large objects. Details / steps Check battery levels on both TX and RX Checklist Keep clear line of ...
Receiver does not work at all
Overview Charge the receiver fully and test with a known working cable. Test on another supported device. Details / steps If there is no LED response even after charging, the unit may require replacement. Contact support. Checklist Use the VOOK app ...
Mic connected but not recording at all
Overview Test with a different recording app to isolate whether it is an app issue or mic issue. Details / steps Check microphone permission for the recording app in phone settings. If no app detects audio, restart the mic and reconnect. Checklist ...
The default camera app on Android is not recording audio from the VOOK mic. What should I do?
Overview The default Android camera app does not support external microphones. Please use a third-party app such as 'Open Camera' (free on Play Store) instead: Details / steps Download and open the Open Camera app. Go to Settings inside the app (not ...
Receiver (RX) and Transmitter (TX) are not pairing
Overview Turn OFF both units completely. Turn ON the receiver first — wait until its LED is stable. Details / steps Then turn ON the transmitter — it should auto-pair. Keep both units within 30 cm during pairing. If issue persists, reset both ...