Mic keeps disconnecting

Mic keeps disconnecting

Overview

Check that the transmitter battery is not low — charge it fully.

Reduce the distance between TX and RX (stay within recommended range).

Details / steps

Avoid areas with heavy wireless interference (crowded WiFi zones, near routers).


Checklist
  1. Keep clear line of sight between transmitter and receiver.

  2. Avoid walls, bags, pockets, and large objects between TX and RX.

  3. Charge both units fully before long recordings.

Note:

Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.

Need more help?

If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.

    • Related Articles

    • Receiver (RX) and Transmitter (TX) are not pairing

      Overview Turn OFF both units completely. Turn ON the receiver first — wait until its LED is stable. Details / steps Then turn ON the transmitter — it should auto-pair. Keep both units within 30 cm during pairing. If issue persists, reset both ...

    • Audio cuts in and out

      Overview Maintain a clear, unobstructed line-of-sight between the transmitter and receiver. Avoid placing the receiver in a bag, pocket, or behind large objects. Details / steps Check battery levels on both TX and RX Checklist Keep clear line of ...

    • Very short operating range

      Overview Test in an open area without walls or obstacles. Interference from other wireless devices (WiFi, Bluetooth) can significantly reduce range. Details / steps Keep the receiver's antenna unobstructed and pointed toward the transmitter. ...

    • Phone does not detect the mic

      Overview Restart the phone and reconnect the receiver. Details / steps If the issue continues, try a different USB port or cable, and ensure OTG is enabled in your phone settings. Checklist Use the VOOK app for mic controls such as volume, mute, and ...

    • Receiver does not work at all

      Overview Charge the receiver fully and test with a known working cable. Test on another supported device. Details / steps If there is no LED response even after charging, the unit may require replacement. Contact support. Checklist Use the VOOK app ...