Mic is connected but no voice is captured at all. What should I check?

Mic is connected but no voice is captured at all. What should I check?

Overview
Check the following step by step:

Details / steps
  1. Mic is not muted in the VOOK app.
  2. Recording app has microphone permission granted in phone settings.
  3. External mic is selected as audio input inside the recording app.
  4. TX is powered ON, fully charged, and paired to the RX.

If still not working after all checks, test on a different device or app to identify the source of the issue.


Checklist
  1. Check that the mic is not muted in the VOOK app.
  2. Confirm the recording app is using the external mic input.
  3. Test with another app or device to identify whether the issue is app-specific.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.

Need more help?

If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.

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