Mic connected but not recording at all

Mic connected but not recording at all

Overview

Test with a different recording app to isolate whether it is an app issue or mic issue.

Details / steps

Check microphone permission for the recording app in phone settings.

If no app detects audio, restart the mic and reconnect.



Checklist
  1. Check that the mic is not muted in the VOOK app.
  2. Confirm the recording app is using the external mic input.
  3. Test with another app or device to identify whether the issue is app-specific.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.

Need more help?

If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.

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