Hissing or static sound

Hissing or static sound

Overview

Move away from potential interference sources: WiFi routers, LED lights, other wireless devices.

Reconnect the receiver and check that both TX and RX are fully charged.

Details / steps

Try a different recording location to rule out environmental interference.


Checklist
  1. Use the VOOK app for mic controls such as volume, mute, and noise reduction.
  2. Use Enhancer for audio cleanup when internet is available.
  3. Some features depend on your VOOK mic model and receiver type.

Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.

Need more help?

If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
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