Maintain a clear, unobstructed
line-of-sight between the transmitter and receiver.
Avoid placing the receiver in a bag,
pocket, or behind large objects.
Details
/ steps
Check battery levels on
both TX and RX
Checklist
Keep clear line of sight between transmitter and receiver.
Avoid walls, bags, pockets, and large objects between TX and RX.
Charge both units fully before long recordings.
Note:
Feature availability can vary by VOOK mic model, receiver type, phone model, camera model, and app permissions.
Need more help?
If the issue continues, contact VOOK support with your phone model, VOOK mic model, app version, screenshots, and a short sample recording or video if available.
Overview Turn OFF both units completely. Turn ON the receiver first — wait until its LED is stable. Details / steps Then turn ON the transmitter — it should auto-pair. Keep both units within 30 cm during pairing. If issue persists, reset both ...
Overview Check that the transmitter battery is not low — charge it fully. Reduce the distance between TX and RX (stay within recommended range). Details / steps Avoid areas with heavy wireless interference (crowded WiFi zones, near routers). ...
Overview Charge the receiver fully and test with a known working cable. Test on another supported device. Details / steps If there is no LED response even after charging, the unit may require replacement. Contact support. Checklist Use the VOOK app ...
Overview Test with a different recording app to isolate whether it is an app issue or mic issue. Details / steps Check microphone permission for the recording app in phone settings. If no app detects audio, restart the mic and reconnect. Checklist ...
Overview The default Android camera app does not support external microphones. Please use a third-party app such as 'Open Camera' (free on Play Store) instead: Details / steps Download and open the Open Camera app. Go to Settings inside the app (not ...